Why Choose us?

What makes us different...

PASSION FOR SERVICE

As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.

LOOKING AFTER OUR CUSTOMERS

The Helloworld Travel Customer Charter and Consumer protection Policy enshrine our determination to provide excellent customer service and support.

AFTER HOURS SUPPORT

We will service your bookings 24 hours a day, 7 days a week. Our after-hours service is provided in-house by our own Experienced Consultants and
not outsourced. This means we ensure continuity of service and high standards around the clock.

Your calls transfer to the afterhours teams when daytime business closes. Afterhours consultants use our corporate booking system, so that all your policies, preferences, traveller profiles and company information are incorporated into the service.

RESPONSIVENESS

As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.

LIKE MINDEDNESS…

We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.

A DRIVE FOR EXCELLENCE

At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.

ENTREPRENEURIAL SPIRIT

Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions. Our clients are diverse in size, sector and the level of support they require from us.

Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we
know it matters.

INDIVIDUALITY & INTEGRITY

We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction. Our reputation is our business.

SAFETY & DUTY OF CARE

All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.

LIKE MINDEDNESS…

We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.

RESPONSIVENESS

As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.

SAFETY & DUTY OF CARE

All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.

What makes us different...

As Australia’s largest network of independent travel agents, Helloworld Business Travel’s combined buying power means you enjoy quality products at highly competitive prices.

As a Helloworld Business Travel member, we provide you with access to a worldwide network of premium hotels and resorts, airline representation and travel wholesalers:

  • Highly competitive rates across airlines with preferential corporate rates
  • Comprehensive hotel programs providing you with access to the best available unrestricted rates at more than 40,000 hotels worldwide
  • Preferential rates across essential travel product including car rental, insurance, visa services and foreign exchange.

Our focus is you...

Take control of your travel investment today and enjoy:

  • Innovative, tailored travel delivery, management and policy monitoring to optimise your travel budget
  • Sophisticated online booking technology, including approval processes, risk assessments and other pre and post trip processes
  • Market leading expense and travel policy management, and we will Help you to build and maintain a thorough, right-sized travel policy based on your needs, preferences and culture
  • Detailed and transparent reporting, enabling you full understanding and control of your travel expense, and travel policy compliance.
  • Consultative account management from a highly experienced team
  • Negotiated corporate rates on air, hotels, car hire and other travel products
  • Enhanced travel risk management control and Duty-of-care solutions and traveller tracking to keep travellers up-to-date and informed
  • Access to our market leading portfolio of leisure travel services
  • Access to all the travel essentials you need including insurance, foreign exchange, visa processing and additional services